Update the Status of an Ad Hoc Tickler

Unlike system-generated ticklers, the SACWIS system does not monitor the progress of an ad hoc tickler or escalate the tickler if it is not disposed before the due date.

You must record the progress or completion of an ad hoc tickler.

To update the status of an ad hoc tickler, complete the following steps:

1. Click the Home tab or the Home link at the top of the screen. The Desktop (Home) screen appears.

2. Click the View All Ticklers link at the upper-right corner of the screen. The Ticklers screen appears.

3. Click the Ad-Hoc link. A listing of all your ad hoc ticklers appears.

4. Click the Edit link next to the tickler you want to close or update. The Ad-Hoc Tickler screen appears.

5. Enter a new status in the Status field, if needed.

6. Enter a date in the Completion Date field if the action was completed.

7. Click the Save button. You are returned to the Ticklers screen.